Frequently asked questions

Living at Ecla means taking possession of a unique place entirely dedicated to coliving, with shared spaces that exist nowhere else. When you choose Ecla, you’re sure to leave your mark on a truly international, multi-faceted community.

At Ecla, safety is a priority. Security personnel are present on campus 24/7. All our Houses are placed under video surveillance in compliance with the RGPD. Access to residences is impossible without an access badge.

For stays of 3 months or more, there is a fixed application fee of

• 600€ for our Houses Ecla Massy-Palaiseau and Ecla Noisy-le-Grand
• 700€ for Ecla Villejuif House

If you’re in employment: A guarantor is compulsory if you don’t have a permanent contract, if you’re still on probation, or if you don’t earn 3 times the rent. Thanks to our partnership with Garantme, you can obtain a moral guarantor. As a working person, you will need to have savings of 6 times the rent to be eligible for this guarantee.

If you are a French student: The guarantor must earn 3 times the rent. Thanks to our partnership with Garantme, you can obtain a moral guarantor.

International students: To obtain a guarantor, you must go through our partner Garantme, unless you have a physical guarantor. In this case, please refer to the “French students” section above.

Depending on your profile, different supporting documents are required.

You are a student, researcher or doctoral student:

• Valid ID Card or Passport if outside the EU or Residence Permit
• VISA (if outside EU) – for stays longer than 3 months
• Proof of schooling, hosting agreement, internship agreement, professionalization/apprenticeship contract
• RIB for SEPA direct debit

You are an employee :

• Valid ID Card or Passport if outside EU or Residence permit
• VISA (if outside EU) – for stays longer than 3 months
• Last 2 pay slips
• Last tax notice
• RIB for SEPA direct debit

If you are an auto-entrepreneur, self-employed, freelance or company director:

• Valid ID Card or Passport if outside the EU or Residence permit
• VISA (if outside EU) – for stays longer than 3 months
• KBIS extract
• Last 2 balance sheets (only 1 is required, accompanied by an accountant’s certificate showing annual income)
• Last tax notice
• RIB for SEPA direct debit

Other :

• Valid ID Card or Passport if outside EU or Residence permit
• VISA (if outside EU) – for stays longer than 3 months
• RIB for SEPA direct debit

You can choose between a moral guarantor (GarantMe or GLI Studapart) or a physical guarantor domiciled in France for tax purposes.

Your guarantor is an employee or civil servant:

• CNI or Passport if outside the EU or Residence Permit
• VISA (if outside the EU) – for stays longer than 3 months
• Last 2 pay slips
• Last tax notice
• RIB for SEPA direct debit (if paying rent)

If your guarantor is self-employed, a freelancer or company director:

• CNI or Passport if outside EU or Residence permit
• VISA (if outside EU) – for stays longer than 3 months
• Last 2 balance sheets (only 1 is required, accompanied by an accountant’s certificate showing annual income)
• KBIS extract
• Last tax notice
• RIB for SEPA direct debit (if paying rent)

To make a reservation, follow the pre-booking procedure on the website. A member of our team will contact you within 24 to 48 hours to finalize your file.

Yes, an Ecla resident is entitled to housing subsidies. The amount depends on your personal situation. To submit your application to the CAF or run a simulation, please check the boxes below:

• Zip code: 91120 for Ecla Massy-Palaiseau, 93160 for Ecla Noisy-le-Grand, 94800 for Villejuif
• You live in : “Apartment or house” (or “room” if sharing)
• You are : “Renting”
• This accommodation is rented furnished : “Oui”

Please note that CAF eligibility depends on your type of contract: you are eligible only for a residential lease.

Ecla does not accept the Visale guarantee, but accepts the Garantme guarantee.

Yes, simply contact the House reception to request proof of address.

Fee details: 

• Up to 7 days after booking: No fees.
• Up to 1 month before the scheduled entry date: 50% of the administrative fees charged.
• Up to 15 days before the scheduled entry date: 100% of the administrative fees charged.
• Up to 7 days before the scheduled entry date: 100% of the administrative fees + ½ month’s rent charged.
• Beyond the scheduled entry date: 100% of the administrative fees + 1 month’s rent charged.

Cancellations due to visa refusal must be made in writing and accompanied by proof of refusal: 

• Free cancellation due to a visa refusal up to 15 days before the scheduled entry date.
• Between 14 days and the scheduled entry date: full refund of the security deposit and one month’s rent – 100% of the administrative fees charged.
• Beyond the scheduled entry date: full refund of the security deposit – 100% of the administrative fees + 1 month’s rent charged.

To terminate your contract, please bring your letter of notice directly to Reception during opening hours, or send it by registered post with acknowledgement of receipt to Ecla’s address (email requests are not valid).

Notice means that you are financially committed until the end of the notice period. The notice period is 1 month for all our contracts.

The legal deadline for reimbursing the security deposit is one month, starting from the end of the notice period (provided that the inventory of fixtures on departure is identical to the inventory of fixtures on arrival). If a re-billing is necessary, the legal deadline for reimbursement can be up to 2 months.